Rowan College of South Jersey Career & Technical Education - Navigating Difficult Conversations: Strategies For Delivering Feedback / 9-25-25

Participants will learn to equip themselves with skills to handle  challenging discussions with grace and assertiveness, turning conflicts into opportunities for growth.

The learning objectives include understanding when feedback should take place, how to prepare and plan to deliver constructive criticism, identifying the proper steps to be taken during the feedback session, understanding how emotions and certain actions can negatively impact the effects of the feedback session and uncovering the best techniques for following up with the employee after the session. 

This free course is available through a partnership between the New Jersey Community College Consortium for Workforce and Economic Development, and the New Jersey Department of Labor and Workforce Development. Attendees must be employed by a registered New Jersey business. Public and State employees are not eligible for this grant-funded training, but there are other options available.  Classes will low enrollment are subject to cancellation.