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HRASNJ Steps to Managing Resistance and Change - October 18, 2018
Think back to the last time you suggested a new idea to someone else. It could have been as simple as a new recipe for dinner at home, or as involved as suggesting a new way to solve a complex problem at work. How was that information received? Did people go along with your suggestion, or were you met with resistance that surprised you? Change Leadership and Change Readiness often begin by polling the room and asking who thinks that they respond well to change. Here is what normally happens: a handful of hands go up immediately (maybe 1/3 of the room), some people admit that they’re not too fond of change, and most people will say that it depends. People are open to change when it directly benefits them, or better yet, when it was their suggestion. So what is a leader to do when a change coming from the organizational leadership is met with resistance? Great leaders understand enough about the psychology of how humans respond to change to not be daunted by this very natural reaction. Change can produce fear of loss and defensiveness around the unknown and often our response allows people to dig in even further. If you take their reaction personally, and try to argue with them, you might as well get a shovel and help them dig. Instead, we need to expect the resistance and get ready to support people through that phase so they can allow the fear to subside. In fact, when it comes to overcoming resistant behavior, there is one simple approach allows leaders to help people move through their resistance: • Surface • Honor • Explore • Follow up You will learn what it means in actual practice.
HRASNJ Steps to Managing Resistance a...Date and Time
Thursday Oct 18, 2018
5:30 PM - 8:30 PM EDTThursday October 18, 2018 5:30-8:30PM
Location
The Greenview Inn at Eastlyn Golf Course
Fees/Admission
HRA Member $35 Non Member $45
Contact Information
Carol Asselta
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